Case Study · Energy

    PacifiCorp: $33 million revenue recovery

    How a $1B electric utility added $33 million in revenue while reducing its workforce by 30 percent through attrition.

    All results

    The situation (1995)

    [PLACEHOLDER] Describe the situation at PacifiCorp in 1995: what the company faced, who called, and what was at stake. Replace this text.

    What we did

    • [PLACEHOLDER] First move: what Andrew did in the first thirty days. Replace this text.
    • [PLACEHOLDER] The operating change installed and who ran it. Replace this text.
    • [PLACEHOLDER] The leadership work that ran alongside it. Replace this text.

    The mechanism

    Why it worked

    [PLACEHOLDER] State the mechanism. Not the outcome, the reason the outcome happened. A number without a mechanism reads as a claim. Replace this text.

    • [PLACEHOLDER] The constraint that was actually binding. Replace this text.
    • [PLACEHOLDER] What changed in how decisions were made and tracked. Replace this text.
    • [PLACEHOLDER] Why the change held once attention moved elsewhere. Replace this text.

    The result

    $33MM

    Revenue increase

    30%

    Workforce reduction by attrition

    3,000+

    Employees

    [PLACEHOLDER] The measured result, with the period it covers. Replace this text.

    What they owned afterward

    [PLACEHOLDER] What the client's own people owned after Pilot left, and where those leaders went next. Replace this text.

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